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Insulin Pump Battery Cap

Battery Cap Replacement Request

Please complete the form below to request a replacement battery cap.

For more information, please read the Insulin Pump Battery Cap notification letter. You can also view the animated/video instructions on how to inspect the battery cap contact by clicking here.

As a reminder:

Insulin pump showing battery cap The battery cap can be found on the top of the pump where the AA battery compartment is located
undamaged battery cap image Undamaged battery cap – Continue to use
Has three raised, round, black, plastic dots holding metal contact in place
damaged battery cap with missing metal contacts Damaged battery caps – Do not use
Metal contact is missing, or fewer than 3 raised dots can be seen

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