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Cybersecurity Program Request Form

A Medtronic representative will contact you within 5 business days to review your exchange.
You must be 18 years or older to complete this form. If you are completing this form for a person under the age of 18, please include their customer information below.

Where to find your model number (i.e. MMT-511)
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*To find the software version for the MiniMed™ Paradigm™ pumps, go to the STATUS screen:

  • To open the STATUS screen, press ESC until the STATUS screen appears.
  • To view more text on the STATUS screen, press the up or down arrow to scroll and view all the information.
  • To exit the STATUS screen, press ESC until the STATUS screen disappears.

My model is not listed
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*If your product is not listed here, it is not vulnerable to this security risk.

Where to find your serial number (i.e. PAR123456)


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