Pump Firmware Upgrade

Software Upgrade Order Form

Let’s get you moving to the MiniMed™ 780G System!

If you have already completed the order form below, do not submit it again. Please call us at 1-800-284-4416 so we can guide you to your next step.

There are a few steps you will need to complete before gaining access to the MiniMed 780G software:

Complete the software upgrade form below.
Watch and acknowledge the online training videos that will be sent to your email.
Receive shipment with MiniMed™ 780G documents.
Begin software upgrade!

Complete the form below to get started!

Contact Information

First Name*

Last Name*

Account Number

Look for your Account Number on a previous invoice or packing slip.

Name of Pump User (if dependent or different from above)

Phone Number*

Email Address*

Address 1*

Address 2

City*

Province*

Country*

Postal Code (XXX XXX)*

Physician First Name (Diabetes Specialist)

Physician Last Name (Diabetes Specialist)*

Shipment Information

Shipping Address (if different than above)

Shipping Address 2

Compatibility Information

Current Pump Serial Number (e.g. NG 1234567A)*

Your pump serial number starts with “NG” and can be found on the back of the pump under the belt clip or in the Pump Menu > Status > Pump.

Are you currently using CGM?*

Are you interested in using Medtronic CGM when you have updated your pump?*

Medtronic CGM is required to use SmartGuard™ feature† (If you answered “Yes-Medtronic” above, select “Yes”)

I verify that I have access to a compatible smartphone to upgrade my pump*

See Device Compatibility link below*. If you do not personally own a compatible device, you can borrow a friend's or family member's for the upgrade.

I agree to receive emails from Medtronic*

By completing this order, I acknowledge that: *

• Continuous glucose monitoring (CGM) is sold separately. If I am currently using CGM, the MiniMed™ 780G system uses the same transmitter as the one I am using now for the Guardian™ Sensor (3). The Guardian™ Sensor 4 will use a new transmitter.

• The MiniMed™ 780G software update cannot be reversed back to the MiniMed™ 770G once updated.

• The remainder of the warranty on my current pump will stay the same when I update to the MiniMed™ 780G software (I will have the same warranty end date).

• Medtronic may inform my Healthcare Professional that I have updated my pump from the MiniMed™ 770G to the MiniMed™ 780G.

• Medtronic can communicate with me regarding diabetes products by telephone, text, fax, mail and/or e-mail.

• I have read and agree to the Terms of Use which are linked below.

• I have read and am aware of our privacy policy linked below.

• I grant Medtronic Canada ULC permission to send me updates on diabetes and diabetes technology.

• Medtronic stores information, including personal health information, on systems located outside of Canada.

• I may revoke this permission at any time by using the unsubscribe link below.

address1

*Device Compatibility.

Privacy Statement

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Footnotes:

The MiniMed™ 780G insulin pump is indicated for use by patients age 7-80 years with Type 1 diabetes, whose total daily dose of insulin is 8 units per day or more.

^†Refers to the SmartGuard™ feature. Individual results may vary. Some user interaction required.

Terms and conditions apply to the software upgrade program.